Key benefits include:

• Predictable costs with tribal payments
• No need for cash handling by drivers
• Pan-India service access
• Less hassle in monitoring vehicle maintenance

With a service contract, the total expected cost of servicing and repairing a vehicle is spread out across the duration of the contract. This means the service contract-related expense may seem high in the beginning, when the truck is new and needs few repairs, however it will prove to be cost-effective from a TCO perspective in the long run.

Regular servicing and maintenance, using genuine parts at the OEM certified workshop, will help keep a vehicle in excellent condition and by extension, maximize its resale value on the second-hand market.

Well-maintained vehicles have better fuel efficiency due to optimized systems like alignment, tire pressure, and engine condition.

An AMC minimizes risk/loss from unplanned repairs and provides predictable costs.

Yes, AMCs are customizable based on vehicle usage pattern, terrain, & servicing needs.

Warranty covers only manufacturing defects. AMC covers wear and tear items and consumables not included in warranty.

Unexpected clutch, brake, shaft, bearing, engine, or gearbox repairs can be expensive and are covered under AMC.

Pricing varies with coverage. Check terms carefully for included services and exclusions.

Since usage conditions affect leaf springs, fasteners, suspension isn’t covered by default, but it can be included in customized AMC plans.

Some AMCs do, depending on package type. It’s important to verify at the time of purchase.

Routine oil consumption is not covered; however, oil top-ups due to leakage are included after the root issue is fixed.

Avoids high fixed costs, inventory, staff management, and provides access to 1800+ service centers with expert technicians.

Through:

• FleetVerse (Online Portal)
• TML Authorized Dealers / TASS
• TML Sales and Customer Care Team

AMC eligibility depends on age and KM run. Health check-up is mandatory for most categories except Silver AMC.

No. Payments are made in installments. An initial amount is required, and the rest through post-dated cheques.

At any TML dealership/TASS across India. Roadside support is available through the AMC Toll-Free number: 1800 209 7979.

Yes, covered under Coverage and supported through the respective Ancillary manufacturer authorized service centre.

The Works Manager / Service Advisors can check AMC coverage and service history in CRM.

Only if the AMC is valid and covers the part, and failure is not due to misuse. Warranty rejection for improper use will also lead to AMC rejection.

Call CAC Toll-Free (1800 209 7979). TML may arrange towing (customer pays charges) or roadside repair through the nearest service point.

TML sends a renewal quote one month before expiry. Renewals can be done via the AMC helpline or Dealers or TASS’s or with a customized quote.

No, the AMC ends upon sale or major accident. It is not transferable.

No refunds are provided. All dues up to that point, plus a 5% surcharge or Rs. 1000 (whichever is higher), must be paid.